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SERVQUALAMultiple-itemScaleforMeasuringConsumerPerceptionsofServiceQuality...Everysingleparticipantwasinterviewedusingastructuredquestionnaire ...,由PChatzoglou著作·2014·被引用61次—TheoriginalSERVQUALinstrument(Parasuramanetal.,1988)includes22pai...
Servqual Questionnaire with FREE template
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2020年10月11日—TheSERVQUALquestionnaireforservicequality.TheSERVQUALquestionnaireisoneofthemostwidelyusedsurveysforcapturingservicequality.
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